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Nitya Sneh
Unique Luxury Jewelry
Customer Care

Refund Policy

Last updated: April 7, 2026

Our Commitment to You

At Nitya Sneh Jewels, every piece is crafted with love and meticulous attention to detail. We want you to be completely satisfied with your purchase. If for any reason you are not happy, we are here to help.

✦  We offer returns and refunds on eligible items within 10 days of delivery. Please read the conditions below carefully before initiating a return.

🔄

Return Window

10 days from delivery date

💰

Refund Method

Original payment method or store credit

📦

Exchange

Size or design exchange available

⏱️

Processing Time

5–7 business days after receiving item

Eligible Items for Return

We accept returns on items that meet the following criteria:

🚚  Please note: Shipping charges paid at the time of purchase are non-refundable under all circumstances.

Non-Returnable Items

The following items are not eligible for return or refund:

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange a free replacement or full refund at no additional cost to you.

📸  Please share clear photographs of the damaged item and packaging with your email to support@nityasneh.com so we can resolve it quickly.

How to Initiate a Return

Follow these simple steps to request a return or refund:

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Refund Timeline

Once your return is received and approved:

You will receive an email confirmation once your refund has been processed.

Contact Us

For any questions about our refund policy or to initiate a return, please reach out:

We respond to all return requests within 1–2 business days.

NITYA SNEH JEWELS

H Y P O A L L E R G E N I C   C O M F O R T

Made for sensitive skin, our hypoallergenic pieces feel as good as they look. No irritation, just all-day comfort.

G O L D   P L A T I N G

Premium gold plating to lift your everyday look. Built for every occasion or a daily pick-me-up — always.

A N T I - T A R N I S H   F I N I S H

Stay golden. Our anti-tarnish coating keeps every piece looking fresh, wear after wear.

S E C U R E   P A C K A G I N G

Each piece is carefully packed to reach you safely. Unbox a gift-worthy experience every single time.

E A S Y   R E T U R N S

Not happy? No worries. Hassle-free returns within 7 days — your satisfaction is our promise.

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